Flexible, Responsive & Connected – the Compelling Co-op Difference

| Business, Community, Governance
BC co-ops respond to COVID-19

While the world is facing an unprecedented health and economic crisis, co-operatives in industry and services are reorganizing themselves, finding strength in the people and communities they serve.

It’s not surprising to social-economic strategists that COVID-19 spurred Canada’s co-operative sector to step up and respond to the needs of communities immediately. In many cases, co-ops responded sooner and more concretely than the federal, provincial and local governments as well as large corporations. 

Co-operatives are already one step ahead.

By their very nature, co-operatives are already one step ahead of many other organizations for responding to crises. Firstly, because of the connected and action-oriented role, they play in communities. And, despite the difficulties, co-operatives are demonstrating their strength to reorganize, regroup and respond.

As the pandemic spread, Western Canada’s consumer co-operatives were among the first businesses to secure employees’ incomes. They were among the first to set aside shopping time for vulnerable groups. And as well among the first to contribute free goods and services to marginalized and at-risk people.

Co-ops Rise to the Challenge

Grocery co-ops innovated employee safety and salary top-up. Worker co-ops quickly shifted to producing medical products, and credit unions offered far-reaching grants to community groups, loan deferrals and even zero-interest credit cards. 

BC’s credit unions — financial institutions co-owned by savers and service users. BC’s credit unions stepped up more significantly compared to the commercial banking sector.  Comparatively, the commercial banking sector was more cautious, responding to the everyday financial difficulties brought on by COVID-19.

By March 16, Vancity Credit Union deferred payments and reduced credit card interest rates for people most affected by the pandemic to zero. As of April 9, no commercial bank in Canada had gone as far as Vancity in offering credit relief. 

By March 18, Vancity Credit Union had also partnered with charities to form the Community Response Fund.  As of April 8, donations to the relief fund totalled $6 million and helped 33 nonprofits and charities.

And finally, by March 19, Northern Savings Credit Union was offering credit deferral, and  Ladysmith Credit Union offered interest-free loans by late March.

The co-operative way is a time-tested model.

Across Canada, co-operatives quickly responded because they knew what their members and communities need and want. Co-ops listened and responded.  Caring for their community is integral to economic, social, and cultural needs and aspirations. Rather than being a singled-out hero-of-the-day, the co-operative way is a time-tested model that serves and supports its people and community.


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