A New Mindset for A Changing Environment: Highlights from 2020 BCCA & ACCA Virtual Conference
COVID-19 has led to dramatic shifts in consumer behaviour. To meet ever-evolving customer experience requirements, co-ops will have to remain flexible, relevant, and responsive. And as people-centred businesses, co-ops should be strategic and invested in sharing how they are there for their members and their communities. At the fall 2020 CIU Strategic Foresight Virtual Conference, … Continued